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Please see our FAQ or contact our Customer Service using the contact method of your choice.
Our Customer Service advisors are available Monday to Friday, 10am to 6pm, and Saturday, 9am to 12pm, Paris time.
We offer our services in French and English.
Contact us via Instagram messaging and we will respond within 24 hours, except Sundays.
Please note that this messaging service is subject to advisor availability.
Send us an email and we will respond within 24 hours, except Sunday.
