Isabella lounge chair in blue velvet

If you purchase:

Delivery times are given as an indication at the time of your order, then confirmed by email.
Shipping costs are calculated at the checkout stage based on the volume of your order.

If you subscribe:

Delivery is included in your monthly payment , as are:

• assembly in the room of your choice ,
• the maintenance of your furniture,
• and the recovery at the end of the subscription , if you choose to return.

All our shipments are insured and carried out with carriers committed to carbon neutral logistics.

To learn more, see our Delivery Policy .

If you purchase:

You have 14 days after receiving your order to make a return.
Items must be returned in their original condition, with their packaging.

If you subscribe:

You have 14 days after validation of the contract to cancel your subscription, free of charge and without justification.
If the products have already been delivered, we will arrange collection as soon as possible.

For more details, see our Return & Refund Policy .

Got a question? We have the answer.

Our team is at your disposal to answer. Do not hesitate to contact us.

Monday to Friday — 09:00-12:00 and 14:00-18:00

1. By phone : +33 9 67 26 91 92
2. Or by email :

• • Customer service: support@novinea.fr
  • Professionals: trade@novinea.fr