Aura - pendant light
Ask us
We are at your disposal for any questions. Do not hesitate to ask us using:
- the form at the bottom of this page
- or directly by email: support@novinea.fr
- or by phone: +33 9.67.26.91.92
Ask us
We are at your disposal for any questions. Do not hesitate to ask us using:
- the form at the bottom of this page
- or directly by email: support@novinea.fr
- or by phone: +33 9.67.26.91.92
In detail.
About the design
Features
Delivery
Delivered within 9 to 10 weeks .
All our shipments are insured and shipping terms vary depending on the total weight of your ordered items.
- For light packages (up to 30 kg), we will activate a courier transport service. For example Chronopost.
- For heavy packages (over 30 kg), a specialized transport service will be activated and your delivery will be by appointment. With this specialized transport*, your items will be delivered, unpacked and assembled in the room of your choice.
*The unpacking and assembly service is only available in Europe for now and will soon be available worldwide.
For more information, see our Shipping Policy .
Return
You have 14 days after receiving your order to make a return.
For more details, see our Return & Refund Policy .
Customer Service
- email: support@novinea.fr
- Tel: +33 9 67 26 91 92
Professionals
- email: trade@novinea.fr
- Tel: +33 9 67 26 91 92
A question ?
Please do not hesitate to contact us via this form for any request you may have regarding this product.